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 CyberDefender Expands Call Center

Infrastructure to Support Increased Demand and

Growth in New Customer Acquisition

Call Center Enhancements Increase Capacity, Quality and Capabilities

Los Angeles – March 2, 2010 -- CyberDefender Corporation (OTCBB: CYDE), an award-winning provider of PC security, Antispyware/Antivirus Software, PC Optimization, PC Support, and Identity Theft Prevention solutions, today announced it has expanded its international call center infrastructure to support growth in new customer acquisition. Enhancements include increased volume capacity, expanded office facilities and an integrated call routing system.

 CyberDefender now employs four state-of-the-art call centers in Los Angeles, upstate New York and two offshore locations.  In order to meet the ramp in call volume, the company has grown the number of agents in the call centers by more than 50% since November of 2009 and currently staffs over 600 service, tech and sales agents globally between the four call centers.  The company has begun to equip the call centers with an integrated call routing software in order to better route calls between qualified techs as well as document all calls in order to assure that the company’s customer service is best of class as it ramps into high volume.

 “Revenue from our call centers has grown significantly since their inception in 2007 and we are receiving unprecedented call volume, and as such we’ve aggressively worked to ramp our call center infrastructure to support the company’s continued focus on new customer acquisition,” said CyberDefender CEO Gary Guseinov. “We have diligently scaled up our volume capacity, while positioning multiple assurances in place to ensure that we simultaneously maintain a high level of customer satisfaction.”

“We have experienced a very positive response to our radio and television marketing campaigns, resulting in a significant contribution to the company’s continued strong revenue growth,” continued Guseinov. “As we expand our marketing campaigns, we anticipate a major positive impact on our subscriber base throughout 2010.  Looking forward, we will continue to make additional enhancements to our call centers consistent with increased demand,” concluded Guseinov.

CyberDefender’s call centers offer malware removal and remote PC repair services 24 hours a day, seven days a week, 365 days a year. Trained representatives are available to answer questions on products and remote tech support is available to help with virtually any computer issue including PC and MAC, spyware/virus removal, home networking, new computer set-up, crashes/errors, optimization, syncing with phones/MP3 players, and much more. CyberDefender Remote Help Desk will even support competitive products – such as security software from Symantec and McAfee and many others.   For more information on Live Help Desk 24/7 please click here.